This is the ability to back up your data to a remote web server across the Internet. The web server is maintained by our parent company, RBI, and provides a secure location for backups away from your own office environment.
The backup can be restored to any computer with Internet access regardless of its location, providing it has been registered with your licence details and web access code – subject to your Farmplan licence agreement.
There are 3 tabs in the backup option:
• Local backups – to be made, for example, on your hard disk or memory stick. This option has not changed and should still be used for all of your routine backups.
• Private web backups – this is a backup to the remote server. This enables you to keep a secure backup away from your own office environment which is only accessible by a computer using your customer licence/web access code.
For additional security you can password protect your backup which means that even if someone has your licence details, they cannot restore your data without entering the password.
NB – Farmplan cannot tell what the password is. It is therefore very important that you keep a record of the password that you have used.
We have given you ten free Private slots which will remain available providing your support contract is up to date. More are available on request.
See a demo of making a private web backup.
• Other web backups – to make server backups available to Farmplan support staff or outside consultants.
We have given you ONE free Support slot which can only be accessed by yourself or a member of Farmplan. Again, if you have used a password, we cannot download your data unless you supply it to us.
If you contact us with a query, we may ask you to backup a copy of your data to this slot so that we can restore it immediately – a much quicker and more straightforward method than attaching it to an email.
In addition we can also supply you with 3rd party slots – these can be used to provide a backup of your data to an outside consultant who also uses the Flock Manager program.
You would provide the 3rd party user with your customer number and a 3rd party access code – supplied by us. The 3rd party user enters these when restoring your data in order to access it. Again you can password protect individual backups in order to provide additional protection.
Additional backup slots – if you would like to have additional slots – either private or for 3rd party users, please contact the Support line.
If you have more than one operator accessing the slots take care that you do not use the same one simultaneously. We recommend that each operator is allocated their own slots.