How do I backup my accounts data?
To backup your data click ‘File’ then ‘Backup’. There are 3 tab options:
Local Backup
This allows you to backup your data either on your computer or a removable device such as a memory stick.
- On the left hand side of the screen check that the correct business is displayed.
- On the right hand side of the screen browse to the desired backup location. To expand the tree view click on the +.
(To create more folders right click the folder and select the option to create a new folder)
- Highlight the desired folder click Backup Now.
- Enter notes if desired (a date and time will be automatically added) then click OK.
Rotation of Backups
Keep a minimum of 2 backups at different stages in time on different sources. We suggest making sub-folders and use them to rotate your backups.
NEVER just rely on one backup – for example a single memory stick, which could get lost or broken.
Private Web Backups
This is the ability to back up your data to a remote web server across the internet. The backup can be restored to any computer with internet access regardless of its location, (providing it has been registered with your licence details and web access code – subject to your Farmplan licence agreement)
A password provides additional security.
NB – Farmplan do not have access to the password. If it is forgotten Farmplan will be unable to help.
You are provided with ten free Private Web slots which are available providing your support contract is up to date. (More slots are available – for more details please contact Farmplan on 01594 545000)
- On the left hand side of the screen check that the correct business is displayed.
- Select the tab called Private Web Backups.
- Highlight the slot that you wish to use (if there is more than one available).
- Password (optional) – Other users can only access your private backups if they are using a computer with exactly the same licence details. However, if you wish, you can also password protect your backups. Put a tick in the box ‘Use Password’ and enter the password in both boxes.
- Click on Backup Now.
- Enter notes if desired and click Confirm.
NB – You are transferring data across the Internet so the time taken to make a backup will depend on the size of your data and the speed of your Internet connection.
Other Web Backups
This tab allows you to make Web backups which are available to Farmplan Support staff or authorised third party consultants.
Support Slot – You are allocated ONE free Support slot which can only be accessed by yourself or a member of Farmplan staff.
If you contact us with a query, we may ask you to backup a copy of your data to this slot so that we can restore it immediately for investigation.
- On the left hand side of the screen check that the correct business is displayed.
- Select the tab called Other Web Backups.
- Highlight the slot that you wish to use. (if there is more than one available).
- Password (optional) – Other users can only access your support backups if they are using a computer with exactly the same licence details – i.e other members of your organisation OR an employee of Farmplan. However, if you wish, you can also password protect your backups. Put a tick in the box ‘Use Password’ and enter the password in both boxes.
- Click on Backup Now.
- You may enter notes if desired. Don’t forget to tell any recipients the password if relevant.
Third Party Slots
Third Party Slots are also available. These can be used to supply a backup of your data to an outside consultant/accountant who wishes to interrogate it using Business Manager.
eg – your accountant may wish to have a copy of your data at the year end. His computer will have a different licence so he will not normally be able to see your backups.
To use this system you would make a backup to a 3rd party slot and provide your accountant/consultant with your Customer Number and a 3rd party access code – supplied by Farmplan. The 3rd party user enters these to restore your data. You can also use passwords for additional security.
Click here for a printable document which details the use of third party slots.
NB To speed up the backup process select Tools / Options / General and tick the ‘Minimise backup size’ box.
How do I enter my VAT Payment from / Receipt to Revenue & Customs?
When processing my standing orders why are there are some missing?
If there are standing orders not available for processing there are two possible causes.
- If this is the first time they have been processed in the current financial year ensure that the enterprises have been created for the new year.
- What is the end date for the standing order? This can be viewed or amended by clicking ‘Edit’ from the process standing order screen or alternatively from the Setup menu.
How do I deal with Euro VAT?
How do I record my subsidy money received in euros?
To record the receipt of money received in Euros we recommend that a bank account called ‘Euro Account’ is created. This can be done from the Setup / Banks menu.
Any money received in Euros will need to be converted to pounds sterling before being entered into the program.
Recording receipts
The screen below shows an example where a number of Euros have been received and converted into Pounds at a given rate.
Recording transfers
Record money being moved from the Euro account to a Pounds Sterling account by entering an Inter-Bank transfer. The screen below shows an amount £10 000 (€12 300) being transferred to the businesses current account.
Period End Valuations
Due to currency fluctuations it may be necessary to adjust the value of the Euro bank account periodically, particularly at the end of the financial year.
We recommend that a heading code called ‘Exchange rate differences’ is created in the Setup / Heading codes / Overhead expenses / Finance area.
It will then be necessary to calculate the increase or decrease in the value of the Euros held in the Euro account. The following example uses the figures above and assumes that the rate of 1.23 Euros per Pound has altered to 1.20 Euros per Pound.
£45 000 – £10 000 = £35 000. This is the balance in Pounds on the Euro account.
€55 350 – €12 300 = €43 050. This is the number of Euros represented by the figure above.
€43 050 / 1.200 = £35 875. This is the value in Pounds of the number of Euros left in the account.
£35 000 – £35 875 = £875. This is the increase in the value of the Euro account in Pounds.
The screen below shows a General Purpose Journal that has been entered to reflect the increase in value of the Euro bank account.
The bank balance is now reported at a value of £35 875 (£45 000 – £10 000 + £875).
How do I cancel an Inter Bank Transfer?
If an Inter Bank Transfer has been entered in error we recommend that the amount is edited to zero.
NB It is possible to edit Inter Bank transfers at any time unless they have been ticked on the bank reconciliation.
How do I enter a hire purchase agreement?
How do I deal with bad debts?
A module is available which allows Business manager to create payment files which can be imported into the following banks. (If your bank is not listed please contact software support for further information.)
How do I export a report/document
The results of the items inspector are not in my preferred order. How can I change it?
Click the ‘Options’ button and select the desired order.
How do I show the full description on my audit reports?
Description on Audit Reports
In the picture of the Heading Code Items Audit report below the description has been truncated.
To show the full description on the Audit reports click Tools / Options then the reporting tab and finally tick the ‘Show Full Description’ box.
The Audit reports will now show the full description for all items.
(NB The number of pages in this report is likely to increase substantially)
Opening a new Financial Year
My cashflow report closing balance does not agree with my bank statement?
Click here for a printable document which provides guidance on reconciling a cashflow report with a bank statement.
What is the year end process?
The exact procedure at year end will differ for each business, however please see below for an overview along with some suggested reports.
- New year – The new year can be opened before the previous one is closed. This is done in Setup | Open/Close Account periods. It is likely that enterprises will then need to be created, this is done in Setup | Enterprises | Setup Enterprises.
- Period 13 – The last day of the financial year is referred to as period 13, this is often used for accountants adjustments only.
- Bank reconciliation – ensure that all banks are fully reconciled.
- Stock – ensure any stock values are correct
- Update date – Before sourcing reports for the completed financial year ensure that this date is set for the last day of the required financial year.
- Year end reports – Which reports are required will vary between businesses however we suggest the following which are in Reports | Report Library:
1. Audit Trails – Heading Code Items Audit
2. Trial Balance – Extended Trial Balance Detailed (Cashflow – Cash System Check detailed as at year start and year end for Cash Manager users)
3. Balance Sheet – Movements – Detailed (Not available for Cash Manager users)
4. Banks – Reconciliation report
5. Banks – Statement Summary
6. Suppliers/Customers – Supplier Balances and Customer Balances (Not available for Cash Manager users)
Click here for a downloadable document which gives information about successfully completing a financial year-end.
