Computer support service

If you choose Farmplan PC Support we can help you whenever you have a problem with your computer or need to ask a question.

We act as your IT support team. Just some examples of the things we can help with include: fixing a computer if there is a problem; setting up a wireless router; configuring automated backup of data held on the computer; setting emails up so that they arrive in Microsoft Outlook; providing general computer help or advice and more. Whatever your computer query we are here to help.

Choosing hardware equipment and support from Farmplan means that, in the event of equipment problems or failure, you can contact our UK based team of hardware specialists.

Our aim is to get your equipment operating properly. We solve 80% of problems with a single call.

Access to hardware support is easy. Simply call 01594 545033 or send us an email at pcsupport@farmplan.co.uk.

If you have not purchased hardware from us, but are interested in support for your computer hardware, please contact us.

Request a call back


Subscribers to our computer support service can benefit from the following:

Premier Care
1 year
Transfer of care
Cover from existing hardware transferred to new
Telephone support
Suitable for 3rd party hardware. tablets, mobile devices after 12 months
No support
Return to supplier warranty only
Price £140 £55 £60
Telephone helpdesk support:
Provided by Farmplan engineers
x
Remote desktop support
Provided by Farmplan engineers
x
Repair of machine:-
Labour, parts, carriage, reinstallation, commissioning, data recovery if possible
x x
Windows operating system restoration x x
Commissioning new hardware:
Microsoft ID, Farmplan software, MS software, AV software
x £65
Data transfer from existing hardware:-
Documents, music, pictures, emails, contacts, calendars, program data
£75 £75
Collection of existing hardware £25 £25
Return of existing hardware £25 £25
Dispose safely of existing hardware £55 £55
Hardware data wipe & return £75 £75
Delivery of new machine (excluding monitor) £25 £25 £25 £25
Bullguard anti-virus (1 year) £32 £32 £50 £50