One of the key benefits to choosing Farmplan software is simply the level of unrivaled software support services we offer. Our friendly and knowledgeable software support advisers are based at our Herefordshire, East Sussex and Norfolk offices, providing telephone and online support for our customers throughout the UK.
All our software packages come with a 12 months software support as standard.
This service offers you:
- Help to get started and set up your software program
- Automatic software updates and new software release information sent straight to your inbox
- Assistance with technical queries and troubleshooting
- Support and best practice advice for data maintenance and backing up your data
- Access to our comprehensive and valuable software training services*
After the initial 12-month period your software support contract will be renewed annually so you can continue to access the range of services offered by the team and receive regular software updates. Ask our sales team for further details about software support subscriptions.
It’s important to keep your software package up to date as we’re always developing new features and enhancing functionality to help meet the changing needs of the farming industry. Make sure you’re working with the latest legislative compliance software by choosing Farmplan.
*Additional charges may apply for training bookings including workshops, one-to-one, remote and onsite training sessions. Please visit our training services pages for further information and pricing.