JOIN OUR TEAM
We’re looking for enthusiastic and motivated individuals to join our Software Services Team in a full-time role based at our offices in Ross on Wye, Herefordshire.
Our Software Services Team provide first class support and training services to our large and varied customer base. To succeed as a CUSTOMER SUPPORT ADVISOR, you will need to be able to combine excellent customer service, with great organisational skills and be an enthusiastic team player, you will be expected to work hard, push the boundaries and take responsibility to delight our customers.
Farmplan is the UK’s leading supplier of software designed specifically for the agricultural industry. The software range includes accounts, cropping, cattle, sheep and property as well as payroll and sales order processing.
The software can help farm, estate and rural business managers and owners to accurately record business information, simply and quickly. This information can be used to demonstrate compliance with legislative record keeping and cross compliance requirements.
The software is designed to enable you to record, report and analyse everything from financial information such as cashflow, VAT and debtors/creditors or cattle movements and medical treatments through to nutrient management plans and crop yields.
This information can be accessed easily when required during inspections and is essential to be able to monitor business, livestock or crop performance.
Our dedicated and knowledgeable in-house support team are available to help users make the most of the software by answering customer queries, troubleshooting, advice on software functionality and data maintenance best practice.
Support and guidance is also available via the online support centre which provides frequently asked questions, how to video guides, top tips and much more.