Working for Farmplan
Supporting farming like no other
We’ve been working within the farming sector for nearly 50 years and we’re proud to say our customers stay with us year on year, in fact we are able to consistently report a 95% retention rate. We pride ourselves on offering reliable software solutions which are often referred to as the ‘industry standard’. Plus we’re always developing and investing in our solutions but most of all our success is down to the knowledge, dedication and commitment of our team.
Our team live our values every day, read more about how we work with our customers and put Farming First in our short video.
Would you like to work for Farmplan? Our current vacancies are below. Simply click on the link and apply via our online portal. We look forward to hearing from you.
Customer Support Advisor
Location: Ross-on-Wye (currently remote)
Position: Full time role available
Looking to be part of a dynamic and vibrant team in a role where no two days are the same? We are currently looking for a Customer Support Advisor based at our office in Ross-on-Wye, Herefordshire (currently working from home).
We’re looking for an enthusiastic individual that can demonstrate an excellent standard of customer service, great organisational skills, a ‘can-do’ attitude and a motivation to develop and grow within the role. In return, we’ll offer a competitive salary, almost six weeks’ annual leave and the opportunity for you to enhance your career prospects.
Some key responsibilities of our Customer Support Advisors include:
- Working alongside colleagues sharing experience and knowledge to provide our customers with a high level of support via phone, email and online.
- Gaining detailed knowledge of our brand, customers and products along with keeping up to date with industry changes.
- Collaborating across the business to deliver effective support and training services for our customers.
- Communicating effectively with colleagues and customers across the business.
Interested in joining? Apply below!