Software Support
Whether you need to work out how to do something, have a software issue rectified or simply want to check that you are following the correct procedure before 'pressing the button', our customer support team is just a phone call or an email away.
We've got a team of 12 software support staff who are here to help.
Support service
Subscribers to the support service can benefit from:
- Telephone and email support
- Hints and tips
- Software updates and enhancements
- Remote troubleshooting
- Access to the online support centre
- Eligibility for workshops and seminars across the country
- Email news updates e.g. covering legislation changes, product updates, answers to frequently asked questions etc
- Data maintenance/fault resolution
Many of our software products come with an initial 12 month period of support.
Contact Support
Email: support@farmplan.co.uk
Telephone Support:
Software: 01594 545022 | Hardware: 01594 545033
Support Centre Login
What do Farmplan do well?
We asked customers 'What do you consider Farmplan do well?' Here are some of the responses:
- "Write software that is easy to use and "does what it says on the tin".
- "Very good customer support."
- "Consider farmers needs and make the software as easy and user friendly as possible"
- "Your software support is excellent and very straightforward"
- "Friendly and efficient support. Reliable and stable software"
- "Keep the programmes updated and listen to their customers."